The Financial Ombudsman cannot have a look at something that occurs in a management.

The Financial Ombudsman cannot have a look at something that occurs in a management.

And these delays /errors aren’t being carried out therefore the administrators have more interest. The amounts of cash are little and any additional interest will be small and simply outweighed by the admin hassle of experiencing to sort these problem cases out.

Chantal Smith says

I’d my Wageday advance re re re payment not a problem. I will be having comparable difficulties with Wonga administrators. We contact them, they require a guide quantity and then disregard the email. I experienced a vintage email account with Wonga me they would change but I am not sure they ever did and now I don’t know anything 😥 that they advised

gordon nilsson says

had e-mail from customized services and so they nevertheless looking at my payment. although had e-mail straight back this past year with a ref quantity and e-mail in dec 19

iain turner says

We Haven’t gotten any re re payments as a result of this

Me personally neither.

Have experienced the e-mail on 30 to say that payment would be available to my bank account within seven days but nothing so far june.

D Anderson says

Hi would ever guess they have been extremely busy and also as per the e-mail they suggested re re payments is going to be given within 2months if sent over modification of bank details etc, but has those who have emailed them had any reactions recently via e-mail? Sent emails that are numerous maybe maybe not had any reactions getting actually concerned maybe not that my re re payment which can be simply in short supply of £500 won’t be here any time in the future, if after all

Nope And I’ve delivered 2 email messages. I realize they’re busy but an acknowledgement is nice. A good amount of e-mail communication end of final year where they confirmed they’d received my claim, confirmed modification of bank details / e-mail address / target etc so no clue why I didn’t obtain the e-mail in the twentieth or repayment.

Hi Sara, i would like your suggestions about this please. We made an affordability issue to KMPG July 2019, received an email weeks that are few saying:

”We can confirm that your particular loan wasn’t contained in the sales to Shelby or Lantern, so when your loan happens to be paid back in complete, there is no need to produce any repayments that are further CTL. We are going to soon be building a report that is final the credit reference agencies that CTL previously contracted with, and also as section of this technique we report that your particular loan happens to be paid back.”

I additionally done my claims kinds and delivered it over, that I had to deliver over twice and got an acknowledgment it had been gotten.

I’m not very much interested within the redress etc, but Lantern keep delivering me letters to requesting re payment for the https://www.pdqtitleloans.com/title-loans-hi pay day loan I experienced, to which KPMG have verified is certainly not contained in the purchase with no payments that are further needed.

Do we have actually the ability to deliver a problem to FOS, regarding Lantern and their non end letters bare in your mind We have ahead the email to Lantern without any answer, Lantern also states on my credit history and contains this eliminated?

Sara (Financial Obligation Camel) says

Maybe you have delivered Lantern a grievance?

No We haven’t just ahead in the e-mail we received from KPMG thus far, perhaps perhaps perhaps not heard straight back from Lantern since November 2019 however they are nevertheless reporting on my credit history.

Sara (Financial Obligation Camel) says

then deliver Lantern a problem: complaints@lanternuk.com. Say you prefer your debt taken off your personal credit record.

Thank you ill do just that, any kind of templates that I’m able to utilize?

Sara (Financial Obligation Camel) says

no, it is an extremely event that is uncommon. Just state exactly just what has occurred, that you don’t owe this financial obligation and request that it is deleted. Deliver it to your Financial Ombudsman when they reject or never answer within 8 months.

gordon nilsson says

Ha Sara you going love this the clients solution have stated which they donot have documents of me so just how can it be which they contacted in Aug2019 with consumer quantity when i made claim plus in Nve 2019 by having a e-mail I will with this anyone to you and any help i needed best wishes gordon

Sara (Financial Obligation Camel) says

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